Create segments of customers and use them in your Journey Workflows to run promotions and campaigns.

With the help of segments, you can target any type of messaging campaign or filter specific information or behavioral traits of the customers.

There are two types of segments in Swan ai

Live Segment: Recurring segment that keeps refreshing and adds the data according to your filter requirements.

One-time Segment: Segment that pulls out customer data matching your filter criteria at that instant.