A push notification is a message that pops up on a mobile device. It is a way for an app to send information to the user even when the app is not in use. Push notifications can be delivered to users even if they are not actively using the app, and they can display information such as new emails, messages, or updates. They can be interactive, allowing the user to take an action, such as opening an app or going to a specific page within an app.

Configuration

To set up Push Notifications from SwanAi

  • Navigate to Channels>Push Notifications

  • You will be redirected to a page where you need to configure your notification channel.
    Click the Plus Icon here.

  • Select the platform type, enter the configuration name and FCM Server Key and Submit.
    FCM

    Firebase Cloud Messaging is a cloud-based solution to send push notifications to a cross-platform at no cost.

Create Templates

To create the template, in the push configuration page scroll down to push template, then

  • Click on the “+“ icon

  • You will be redirected to a page where you can choose from prebuilt templates or select Start From Scratch to build a new template.

  • Enter the required details to create the Push message. You can preview your message on different platforms and view the Collapsed and Expanded view of the Push Message before sending it out the customers.

To test your Push notification,

Click on Send Test, Select Config and Enter the mobile number